30 Years of Claims Support
& Investigation Services
Who We Are
Free Case Evaluation
RSB Provides Claims Support to Many of the Insurance Industry’s Top 50 Companies, as well as to the Legal and Business Profession
By combining 30 years of extensive investigative experience with first-rate customer service, the RSB team is focused on delivering superior results and outstanding value. We accomplish this by tailoring all our domestic and international assignments with two elements in mind: Your satisfaction and your bottom line.
Research Services Bureau specializes in Claims Support for Life Products, Waiver of Premium and Disability Carriers. We help our clients fight fraud by gathering facts and delivering unbiased, objective information.
Integrity. Service. Professionalism
Our goal is to provide the best possible service in the medical claims and investigative insurance business. Our concept is to integrate key services in order to provide fast and economical results for our clients.
“Our teams of researchers have the experience, backed up by proven successes, to achieve factual, cost-effective, efficient and expedient results.”
~ Kevin P. Carey, CEO, RSB
What We Do
The RSB team is focused on delivering superior results and outstanding value.
RSB combines extensive investigative experience with first-rate customer service in the following areas:
- Claims Support
- Record Canvass & Retrieval
- Investigative Services
- Legal Community Support
Who We Are
RSB attracts and retains some of the most experienced and highly regarded professionals working in the claims and investigations industry across the United States and abroad
Our team of claims managers, researchers, and investigators have the necessary experience, backed up by proven successes, to achieve factual, cost-effective, efficient and expedient results.
We operate under a strict code of practice that ensures confidentiality. All of our assignments are conducted with a high level of discretion which helps us build a strong relationship with our client base.
Kevin P. Carey
President /CEO
Misty Gethers
Operations Supervisor
Dawn Rorie
Operations Manager
Zoya Buyankina
Business Development Analyst
Tracy Rutan
Assistant Operations Manager
Dennis McMahon
Field Operations Manager
The RSB Difference
Delivering unbiased, objective information.
Latest News & Industry Insights
Navigating Death Claims
Navigating death claims and record retrieval is difficult because HIPAA remains in place even after a death, yet the deceased can no longer sign for the release of their records.
Specialist Viewpoint – Authorizations as a Road Block to Record Retrieval
They’ve sent the request back. They want another authorization signed. We’ve all been there. The facility or copy service doesn’t think the insurance company’s blanket authorization is sufficient. So, what are they looking for on the authorizations? As time goes on,...
Benefits of Record Retrieval in Personal Injury Cases
When working in legal arenas, fraud is always a concern. One of the largest areas for this concern is in Personal Injury cases. As an investigative company assisting both attorneys and insurance companies, we understand that soft and hard insurance fraud is serious...
Contact Us Today
CORPORATE OFFICE
Mailing & Billing Address:
Research Service Bureau, Inc.
6811 S 204th St, Suite 290
Kent, WA 98032
Phone: 877-647-4669
Fax: 877-647-4670
Email: info@rsb-inc.com
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