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Navigating death claims and record retrieval is difficult because HIPAA remains in place even after a death, yet the deceased can no longer sign for the release of their records.

They’ve sent the request back. They want another authorization signed. We’ve all been there. The facility or copy service doesn’t think the insurance company’s blanket authorization is sufficient. So, what are they looking for on the authorizations? As time goes on,...

When working in legal arenas, fraud is always a concern. One of the largest areas for this concern is in Personal Injury cases. As an investigative company assisting both attorneys and insurance companies, we understand that soft and hard insurance fraud is serious...

The most common types of life insurance claims are contestable and non-contestable claims. The contestable claim is a life insurance policy that has ages less than two years when an insured dies. A non-contestable claim is a policy that cannot be investigated by the...