Latest News & Industry Insights

Fraud in the life insurance industry continues to be a major concern in 2023, globally and in the US domestic market. The increasing use of technology and the rise of complex financial products have created new opportunities for fraudulent activity. At the same time, advances in investigative efforts are helping to reduce the incidence of fraud.

The European Court of Justice has recently ruled that EU law will not allow for beneficial ownership information to be freely available to the public. The decision, which is a blow to combatting corporate secrecy, relates to a recent case that was brought to the ECJ...

COVID-19 climbed into the top 10 most costly condition conditions in 2021. According to a recent SunLife High Cost Claims Report, the total COVID-19 spend in 2021 was $114 million. COVID-19 also managed to place in the top 20 for the four year ranking, from 2018 to...

We are a rapidly expanding domestic and international insurance service firm looking for a part-time (25-30 hours weekly) Record Retrieval Specialist. Responsibilities include data entry, maintaining procedures for record retrieval data collection input, answering...

Current Post Pandemic Trends:  Throughout the pandemic, we have witnessed that covid illnesses have had a large impact on individuals. This can be due to the severity of the illness along with the lingering side effects. As safety mandates are being lifted all across...

Our team at Research Service Bureau is able to provide a variety of in-depth services to our clients. With a proven track record and over 30 years years of premium service, RSB is able to help clients through integrity, service, and professionalism.

Navigating death claims and record retrieval is difficult because HIPAA remains in place even after a death, yet the deceased can no longer sign for the release of their records.

They’ve sent the request back. They want another authorization signed. We’ve all been there. The facility or copy service doesn’t think the insurance company’s blanket authorization is sufficient. So, what are they looking for on the authorizations? As time goes on,...

When working in legal arenas, fraud is always a concern. One of the largest areas for this concern is in Personal Injury cases. As an investigative company assisting both attorneys and insurance companies, we understand that soft and hard insurance fraud is serious...

The most common types of life insurance claims are contestable and non-contestable claims. The contestable claim is a life insurance policy that has ages less than two years when an insured dies. A non-contestable claim is a policy that cannot be investigated by the...