What We Do

RSB Provides Claims Support to Many of the Insurance Industry’s Top 50 Companies, as well as to the Legal and Business Professions

The RSB team is focused on delivering superior results and outstanding value. RSB combines extensive investigative experience with first-rate customer service in the following areas:


RSB is an Investigative Agency Partnering with Insurance Companies, Law firms, and Other Business Communities

Our Plan

To partner with our clients to deliver the pertinent information they seek in a format they value, and as quickly and efficiently as possible.

Our History

Established in 1981, Research Service Bureau, Inc. (RSB) is a rapidly expanding domestic and international insurance services firm with offices in Seattle, New York, New Jersey, and Vienna, Austria. RSB provides medical information, risk management and investigative services to the insurance, legal and business communities.

Our Team

Every investigation we undertake, whether domestic or foreign, is handled by a knowledgeable professional, experienced in the particular type of investigation required.  Our teams of researchers have the experience, backed up by proven successes, to achieve factual, cost-effective, efficient and expedient results.

Corporate Statement

Research Service Bureau is committed to the continuous development of our governance, ethics, and transparency. This includes a responsibility to our team, our customers, and our community. We aim to provide an inclusive culture focused on our team’s continual well-being and development. With our customers and partners, we strive to be fair, consistent, professional and to maintain the highest ethical standards. In the communities where we are active, we endeavor to make a positive impact to all people and groups. This commitment is supported by all levels of management to ensure that we are always moving forward.


RSB recognises sustainability as a core aspect of our business. This contributes to creating long-term impact and a positive force for our customers, team, and society. Sustainability is an essential part of RSB’s operations, including our processes, products, and management. Our management ensures we meet all applicable legal and regulatory requirements.


RSB aims to empower our teams and partners to drive diverse perspectives and build positive change that includes equity for all. We persevere to build a culture that is inclusive of all backgrounds in order to grow an inclusive and representative company.

RSB - GmbH International

RSB – GmbH International provides access to a network of senior consultants, specialist investigators and security specialists to support international claims and investigations. We support our clients with the ability to conduct Due Diligence, Asset Verification, Litigation Support and Business Intelligence, Fraud investigation, Personnel Vetting, Background Checks, Pre-Litigation Investigations, Intelligence Gathering and Political Risk Analysis. 

Research Service Bureau International tailors every assignment to the needs of the client. We combine extensive intelligence experience, cross-border investigative experience and excellent customer service. RSB provides each and every client with the superior solution they require.

Contact Us Today


Mailing & Billing Address: 
Research Service Bureau, Inc.
6811 S 204th St, Suite 370
Kent, WA 98032

Phone: 877-647-4669
Fax: 877-647-4670
Email: info@rsb-inc.com



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